1. Who this notice covers
Globixfare is the travel agency presented on globixfare.com. This notice covers information handled through our website and travel-support conversations. Airlines, accommodation providers, payment services and other businesses may apply their own privacy notices to information they receive.
For questions about this notice or your information, contact us using the phone number or email listed on our Contact page.
2. Information you provide and website data
An enquiry may include your name, email address, phone number, travel preferences, dates and message. If you proceed with a booking, additional traveler details may be needed by the supplier, such as names as shown on travel documents and information relevant to the requested service.
When your browser requests a page, the hosting infrastructure receives technical information needed to deliver it, such as the requested URL, IP address and browser headers. This website does not include Google Ads, Microsoft Advertising or other advertising or analytics tags. Please do not include card security codes or unnecessary identity-document copies in a general enquiry.
3. Why the information is used
We use travel and contact details to answer enquiries, prepare and discuss options, coordinate requested arrangements, send booking-related updates and handle support requests. Booking records may also be needed for accounting, dispute handling, fraud prevention or legal obligations.
Technical information may be needed to deliver website pages, maintain service availability and investigate operational or security issues. The information relevant to a particular use depends on the service involved and applicable privacy rules.
4. Local browser storage and email enquiries
The tour search uses browser session storage for search criteria and results. This helps carry your choices between pages in the same browser session. It is separate from a booking and does not itself send an enquiry or submit a reservation.
The contact form prepares an email draft for you to review. The form does not submit the enquiry to a website backend; you choose whether to send it from your email app. Once sent, the information is also handled through the relevant email services.
You can manage site data in your browser settings. Clearing session storage removes the saved search choices. The current website does not load third-party advertising or analytics tracking scripts.
5. Information shared to arrange your trip
The details needed for a requested service may be shared with airlines, hotels, tour operators, transfer providers and payment or technical services involved in that arrangement. They may be located in a different country from you.
We may also disclose information where required by law or reasonably necessary to handle a dispute, security issue or fraud concern. The recipient's own role and privacy obligations apply to its processing; contact us if you need help identifying a supplier connected with your booking.
6. Storage, retention and security
Retention depends on why the information was collected, the status of an enquiry or booking, and applicable recordkeeping or legal requirements. We do not state one retention period for every type of record.
No internet or email channel can be guaranteed free from security risks. Share only the information needed for your request, and ask for an appropriate way to provide sensitive booking documents when they are required. Contact us promptly if you believe information relating to your enquiry has been mishandled.
7. Your requests and communication choices
You can contact Globixfare to ask about information relating to you, request corrections or seek deletion where applicable. You can also ask us to stop non-essential communications. Your rights and the response required depend on applicable law.
We may need to verify your identity and explain any information that must be retained to fulfill a booking, resolve a dispute or meet a legal obligation. Withdrawing permission for information necessary to a service may affect our ability to provide that service.
8. Information about children traveling
Our enquiry and booking services are intended for adults arranging travel. A parent, guardian or authorized adult should provide any child-traveler details needed for a booking.
If you believe a child has contacted us or supplied information without appropriate involvement from an adult, tell us so we can review the circumstances and applicable requirements.
9. Other websites and future updates
Links to supplier and other external websites lead to services operated independently of Globixfare. Review their notices before sharing information there.
We may revise this page when the website, services or information practices change. The date above identifies the latest published revision. Contact our team if you need clarification about a change.
Need help with this policy?
Contact Globixfare with your question and, where relevant, your booking reference. Please leave full payment-card details out of your message.